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Contact support
We're here to help. Reach out and we'll get back to you as soon as we can—usually within 1–2 business days.
Email us
The fastest way to reach our team. Include your registered email and a brief description of the issue.
support@fellyconnect.inCommon topics
Account & login
Trouble signing in, verifying your email, or resetting your password? Use the forgot-password flow on the login page or contact us.
Bookings & sessions
Questions about scheduling, rescheduling, cancellations, or joining a video call? Include your booking ID in your message for faster help.
Payments & payouts
Mentees: billing and receipt questions. Mentors: payout timing and tax documentation.
Safety & reporting
Report inappropriate behaviour or content. We take community safety seriously and review all reports promptly.
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