Privacy Policy

This Privacy Policy explains how Felly ("we", "us") collects, uses, shares, and protects personal information when you use our website, mobile apps, and related services (the "Platform").

Account information: name, email address, phone number, profile photo, role (mentee/mentor), and professional details you choose to share.

Usage data: how you interact with the Platform, including searches, bookings, session history, and device/browser information.

Payment information: processed by our payment partners; we do not store full card numbers on our servers.

Communications: messages and support requests you send to us or through the Platform.

We use your information to create and manage your account, facilitate mentor–mentee matching and bookings, process payments, send transactional notifications, improve the Platform, and comply with legal obligations.

With your consent where required, we may send product updates and marketing communications. You can opt out at any time.

We share information with other users as needed to operate the Platform (e.g., mentor profiles visible to mentees). We also use service providers for hosting, analytics, payments, and email delivery under contractual safeguards.

We may disclose information if required by law or to protect the rights, safety, and security of Felly and our users.

We retain personal information for as long as your account is active or as needed to provide services, resolve disputes, and meet legal requirements.

We implement technical and organizational measures to protect your data, though no system is completely secure.

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.

You can request account deletion at any time—see our Account Deletion page for details.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Platform is used. You can manage cookies through your browser settings.

Privacy questions or requests: support@fellyconnect.in.